We offer worldwide shipping where carrier service is available.

Shipping is based on destination and order subtotal. Final costs are shown at checkout.

• Europe: Shipping fee is €9.99. Free shipping is available for orders of €100.00 or more.
• North America: Shipping fee is €19.99.
• All Other Regions: Shipping fee is €29.99.

• France: Applicable taxes and fees, if any, are included in your final checkout total.
• All Other Regions: Customers are responsible for any applicable import duties, VAT, other taxes, customs clearance fees, or carrier charges that may be collected upon delivery, unless explicitly stated at checkout.

Orders are typically processed and dispatched within 1–2 business days after the order is placed, excluding weekends and holidays.

Estimated delivery times after shipment are:

• Europe: approximately 7–14 business days
• North America: approximately 8–16 business days
• All Other Regions: approximately 10–20 business days

Delivery estimates are not guaranteed and may vary due to carrier operations, weather, peak-season volume, address accuracy, and customs processing where applicable.

Because some items are made in small batches, occasional delays may occur. When a delay is expected, we’ll show details on the product page and/or at checkout.

You may request a full cancellation within 48 hours of placing your order as long as it has not shipped. Once shipped, an order cannot be canceled. Contact us at [email protected].

You may request a return within 30 days of receiving your order. Returns must be approved before sending items back. Email [email protected] to start.

Return shipping is paid by the party responsible for the return:

• If you return for reasons not caused by us, you cover return shipping and related fees.
• If the item arrived damaged/defective or we shipped the wrong item, we cover reasonable return shipping or provide an alternative return solution.

We do not offer exchanges at this time. If you’d like a different item, please return the original item if eligible and place a new order.

We recommend using the original packaging or similarly protective packaging. If a returned item is damaged due to return shipment packaging or handling, it may not be eligible for a refund.

After we receive and inspect your return, we process refunds within 7 business days. Refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.

We currently accept Visa, Mastercard, American Express, Discover, PayPal, Google Pay, Apple Pay, and JCB. Available payment methods may vary depending on your country or region, device, browser, and checkout configuration.