Shipping Policy
（1）Shipping Destinations
We offer worldwide shipping where carrier service is available.
If a destination is not serviceable (for example, due to remote-area restrictions), we will notify you at checkout or contact you after your order is placed.
（2）Shipping Fees & Free Shipping
Shipping costs and eligibility for free shipping depend on your order subtotal (before taxes, duties, or discounts) and the destination. The final shipping cost will be displayed at checkout.
Shipping fees are as follows:
Europe: A shipping fee of €9.99 applies to orders under €100.00. Orders of €100.00 or more qualify for free shipping.
North America: A shipping fee of €19.99 applies.
All Other Regions: A shipping fee of €29.99 applies.
（3）Taxes, Duties & Import Fees
France
For orders shipped within France, all applicable taxes and fees (if any) are included in your final checkout total.
You will not need to pay additional import charges upon delivery.
All Other Regions
For orders shipped outside France, customers are responsible for any applicable import duties, VAT, other taxes, or customs clearance fees that may be levied by local authorities or carriers upon delivery. Unless explicitly stated at checkout, these charges are not included in your order.
（4）Order Processing Time
We typically process and dispatch orders within 1–2 business days after the order is placed (excluding weekends and holidays).
（5）Estimated Delivery Time
After your order ships, estimated delivery times are as follows (business days):
- Europe: approximately 7–14 business days.
- North America: approximately 8–16 business days.
- All Other Regions: approximately 10–20 business days.
Delivery estimates are not guaranteed and may vary due to carrier operations, weather, peak-season volume, address accuracy, and customs processing (where applicable).
（6）Shipping Delays (Small-Batch Production)
Because our products are made in small batches, occasional shipping delays may occur.
When a delay is expected, you will see relevant information on the product page and/or at checkout.
We appreciate your patience—the wait is worth it.
（7）Order Cancellation Window
You may request a full cancellation within 48 hours of placing your order
as long as the order has not shipped. Once an order has shipped, it cannot be canceled.
To request a cancellation, please contact us as soon as possible at [email protected].
（8）Tracking & Shipment Confirmation
Once your order ships, you will receive a shipment confirmation email with tracking information.
Please note that tracking updates may take time to appear after the package is scanned by the carrier.
（9）Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays, returns, or delivery issues
caused by incorrect or incomplete addresses provided by the customer.
（10）Contact
If you have any shipping questions, please contact us at [email protected].